Problem:
After restoring a backup, I begin getting CC-800 errors on some accounts. The CC-800 errors continue to occur regardless of the data file (QDF) I attempt to use. The errors continue to occur even on copies of previous data files I have copied using Windows copy. The error occurs even on other PCs using any backup or any copy of one of my QDFs. The only recovery solution I have found is to make a quicken copy of the file which requires me to reestablish all connections to my financial institution accounts. That process is lengthy due to the time required for the copy to run and the large number of accounts that need to be relinked.
I have run validate and super validate on my QDFs and they do not show errors or corruption.
I have discussed this with 4 Quicken technical support agents and no one has been able to explain why or how this is occurring.
Hypothesis:
There must be some data that is stored on the Quicken Cloud for my account that becomes corrupt since the problem occurs independent of my data file (QDF) or computer. Also, the process of creating a copy using Quicken and re linking all the financial institutions is somehow “resetting” the data because after that process the errors cease to occur. However, the error reoccurs every time I attempt to restore a backup. I'm hoping there is an easier way to recover from this than the Quicken Copy File and Relink Accounts approach.
Does anyone have a better approach and if not, is there a way to get quicken support to help me solve this? I have noticed several other users have this problem.
Windows 11, most current version of Quicken, all QDFs on C: drive.
