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Blank Login Screen issue

ADyn

So there is already an alert for but the problem says to contact tech support for troubleshooting which I have already done twice and they were unable to get my Quicken to work. I have uninstalled, reinstalled, installed old patches, created new data files, uninstalled everything again, reinstalled everything again, tried copies of my data files, try a new data file again, and the end result is yes there's an alert about this you'll have to call back tomorrow. There is obviously some type of bug in the software that's not downloading the login page, is there a ETA when I can use my software?

https://community.quicken.com/discussion/7941358/update-10-20-23-blank-screen-in-quicken-for-windows

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Comments

UKR

Have you tried the instructions here? https://www.quicken.com/support/blankwhite-registration-screen

ADyn

Multiple times including with tech support. Didn't help at all. Might just reinstall Windows 11 fresh at this point.

UKR

To make sure that Quicken is allowed to update and save its configuration files please check if Windows Defender Controlled Folder Access feature Ransomware protection is enabled.
If it is, configure it to add Quicken as an "allowed app" without turning off Ransomware protection. Perform the last step in
https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access
Have you recently enabled a VPN?
If so, this might be the problem. Try turning the VPN off, reboot with VPN disabled and see if that helps.
Is there a corporate or otherwise external firewall getting in the way? Contact the IT people maintaining the firewall and ask for permission.
If you're running Quicken and Windows under a VM, ensure that the VM does not block any incoming or outgoing IP ports.
Does your Antivirus software allow Quicken to connect to the Internet?
Quicken needs to be able to establish outbound Internet connections for the program to work.
For example, in McAfee Firewall, one user states "By editing the Quicken Firewall entry Selecting Incoming and Outgoing, and changing it from "Default" to "Open to all devices" it now works without having to turn off the entire firewall!"
See Check your firewall settings and ensure the following three entries are present: If necessary, contact the Antivirus / Firewall vendor's Support Center for assistance.
In Windows 11 or older Windows systems go to Windows Control Panel and select Internet Options (or in Internet Explorer, click on Tools / Internet options.)
Click the Advanced tab.
Scroll down the list to "Use TLS 1.x" and click to put checkmarks on all available choices even though some of them are no longer supported "Use TLS 1.0, 1.1, 1.2 and 1.3 (if available)"
Turn off "Use SSL 3.0"
Click Apply. Reboot.
If all else fails: Try rebooting your network router. When done reboot your PC
Please let us know which of the above solved your problem.

Jim_Harman

Is OneDrive enabled on your system? If so, please review this Alert and try the workarounds recommended. Please let us know what you did and whether that resolved your issues.

https://community.quicken.com/discussion/7941723/update-10-27-23-unable-to-open-data-file-file-password-not-working-in-quicken-for-windows

Jim_Harman

To clarify, is the blank screen the first thing you see after starting Quicken, or does your data file have a password and the blank screen appears after you enter the password? If you are able to create new data files, that sounds like the issue is related to your data file.