Best Buy Credit Card from CitiBank will No Longer Download
Have had a Best Buy Visa for years. It has always downloaded transactions with no issues, through multiple card replacements. About a month ago is stopped downloading. It was always directed through citiretailservices.citibankonline.com and signed in without issue. I could also log in to the citibank website and view the account, as well as the Best Buy website. That has all stopped. the CitiBank website no longer recognizes me or the account and when calling I am directed to the Best Buy number for the card (888-574-1301). The people there are clueless and have no idea what Quicken even is… I tried opening a new account in Quicken to see if I could set it up to point to a different url as the Best Buy support people said it was bestbuy.account.online.com - which goes absolutely nowhere. When setting up the new account, and choosing that it is a best buy card in Quicken, it still points to citiretailservices.citibankonline.com which no longer works for the Best Buy cards… Everytime I try to do anything it says "Oops. There is a problem." CC-502
I am at a loss as to how to proceed.