VENMO - Can't add account - Error CC-929 or CC-503

Bruce Rose

I'm unable to add my Venmo account. I first received CC-503 and when I tried several times after, I received CC-929 each time.

Please let me know if anyone has a solution.

Thank you and regards,

-Bruce

Quicken Anja

Hello @Bruce Rose,

Please take a moment to review and follow the troubleshooting instructions found in this support article and see if it will help resolve your issue.

Let us know how it goes!

Bruce Rose

Thank you for your response…

I followed the instruction in the support article…it did NOT resolve the problem. I also tried resetting the account AND one step update with no success.

Regards,

-Bruce

Quicken Kristina

Thank you for your reply,

If you're still getting the error CC-929 and the steps in the article did not clear that error, please reach out to Quicken Support directly for further assistance since they are able to escalate if needed to help get that issue resolved. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

Also, please be aware that error CC-503 with Venmo is a known issue. You can bookmark this Community Alert if you would like to get updates, when available, and know when the issue is resolved.

I apologize that I could not be of more assistance!

Bruce Rose

Thank you for the update, Cheers!

Regards,

-Bruce

tjkandjm

I feel your pain. I reported this same issue with other institutions not just Venmo over a month ago and I have not heard from level 3 support. It is not a high priority for them I guess.