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Recent update changed investment decimal points

Mattjasmir

I have the option in Quicken preferences under Edit—>Preferences—>investments to have the extended decimal to 8 digits instead of 6. However, it appears that with the recent update to R53.16, Quicken is making everything 6 digits, despite what I have checked. I tried unchecking it, restarting, then rechecking it, restarting and entering stock data again. Still only showing 6 digits instead of 8. Please help!

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J Dayton

I have (to my great frustration) just encountered the same thing. All my crypto 8 digit transactions have been rounded to 6. This is really a problem for accurate tax reporting. Please fix this.

Quicken Kristina

Hello @Mattjasmir and @J Dayton,

Due to the nature of this issue, it is recommended that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!

J Dayton

Just spent 2 hours on the phone with Quicken trying to resolve this. They have confirmed that the latest version of the product does NOT support 8 digits. Told me to post that fact here so that they could respond when it will be fixed. Also talked to them about the fact that only ^AAVEUSD crypto, in my database, is having it's price updated. Everything else (^BTCUSD, etc.) is ignored.

DAlonso

Talk about messing everything up. What happens when it is fixed, is the last 2 digits still stored somewhere or is accounting going to be broken?

Chris_QPW

https://community.quicken.com/discussion/comment/20406975#Comment_20406975

There shouldn't be any extra problems when the "display" part of this is fixed. The numbers are stored as floating point numbers not what you see.