Originally, I tried to manually link transfers manually by setting a transaction category to the other account, but quicken doesn't automatically match or prompt me to match it to an existing transaction. Instead, it creates a new manual (pencil icon) transaction. This is effectively a duplicate transaction and therefore doesn't work.
When I called support, the agent said you cannot link them. Instead, she said you set the category to its own account name. For example, if the transaction is in "Checking Account A," then the category would be "[Checking Account A]." I found this a little odd, but the agent insisted, so I let it be. The explanation was along the lines of it's what you want it to be.
Continuing to setup Quicken, I noticed it was auto-categorizing some transfer transactions to different accounts. For example, if the transaction is in "Checking Account A," but quicken automatically categorized it as "[Savings Account Z]."
During the last two "Account updates," it prompted me with an "Is this a transfer?" pop-up (see screenshot below) — finally recognizing transfers and asking me to tag them. I thought to myself that there is something programmed into Quicken! Sadly, this only appeared on the new import and doesn't catch all transfers in the new transactions downloaded. So it exists, but I can't find out how to manually direct quicken to do this?
Therefore,
- How do I trigger this dialog more often or trigger it when correcting a downloaded transaction?
- Would having the category not properly pointing to the correct receiving or sending account be an issue down the line?
Currently using Quicken Business and Personal for Windows R53.16
