RESOLVED 12/19/24 PNC Bank - Internal Server Error

We have received reports that users are unable to connect with PNC Bank, at the end of the authorization flow, users will get an error that reads: "Internal server error occurred".

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #10665374/CTP-8439)

-Quicken Anja
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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 12/20/23

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 12/27/23 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    ONGOING 5/3/24

    If you are experiencing this issue, please reach out to PNC directly. Thank you!

    Quicken Janean

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  • Quicken Anja
    Quicken Anja Moderator mod

    RESOLVED 12/19/24

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!

    -Quicken Anja
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