Where is my order #

cblee
cblee Quicken Mac Subscription Member
edited January 16 in Errors and Troubleshooting (Mac)

I would like to request a refund which requires an order #. But I can't seem to find it anywhere. It is not in the confirmation email.

Answers

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    @cblee You need to contact Quicken Support, and they can help you either process the refund or get you the order number. Chat support is open on the weekend; phone support is available weekdays. Click the Support link at the top of this page.

    Quicken Mac Subscription • Quicken user since 1993
  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    Sometimes the moderators have been able to get order numbers for folks who need them; I'll flag this for their attentions.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @cblee,

    I have sent you a direct message to provide you with your order number.

    Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

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    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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