Why does my community account profile show 31 bookmarks when I only have 7?

leishirsute
leishirsute Quicken Windows Subscription Member ✭✭✭✭
edited February 3 in Questions about using the Community?

Is there a way to have the account bookmark count corrected so it matches the actual number of bookmarks?

Screenshot 2024-01-02 at 13-09-39 Quicken My Bookmarks.png

Deluxe R59.18, Windows 11 Pro

Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @leishirsute,

    This is a known issue which has already been reported. We do not currently have an ETA for when the issue will be corrected. What is happening is it shows you only the bookmarked threads that you can access, while the number of threads it tells you are bookmarked includes threads you can no longer access due to those threads being archived.

    I hope this clears things up!

    Quicken Kristina

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  • leishirsute
    leishirsute Quicken Windows Subscription Member ✭✭✭✭

    Thanks. I hope they can fix it soon.

    Deluxe R59.18, Windows 11 Pro

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @leishirsute REALLY, if you can only access the 7, what difference does it make?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • leishirsute
    leishirsute Quicken Windows Subscription Member ✭✭✭✭

    @NotACPA I don't know if I'm not able to access some that I have previously bookmarked.

    Deluxe R59.18, Windows 11 Pro

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