Mac Version US Bank Downloads Failing

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lesliermm
lesliermm Quicken Mac Subscription Member ✭✭
edited February 2024 in Errors and Troubleshooting (Mac)

Today US Bank will not download transactions.

It worked last week.

Anyone know why?

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Any error messages or codes? Which method of connecting to USB?

    Do other accounts download?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • lesliermm
    lesliermm Quicken Mac Subscription Member ✭✭

    It is US Bank and yes, my other accounts are all downloading.

  • lesliermm
    lesliermm Quicken Mac Subscription Member ✭✭

    Also it is PFM Direct Connect.
    Appears the error code is 16503

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Researching other incidents of 16503, I found a lead to this … see if it helps.

    https://www.quicken.com/support/error-when-adding-or-updating-accounts-103-or-did-you-mistype-your-sign-info

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • lesliermm
    lesliermm Quicken Mac Subscription Member ✭✭

    Sorry did not help.
    Nothing has changed except I can’t download 😞

  • lesliermm
    lesliermm Quicken Mac Subscription Member ✭✭

    Any help out there? Still cannot download from US Bank on a Mac.

    error Code 16503

  • lesliermm
    lesliermm Quicken Mac Subscription Member ✭✭

    Any help for this? I cannot even send a report to the Quicken product team . I have waited over 30 minutes and the report never completes

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @lesliermm,

    If you haven't done so already, I recommend you follow the troubleshooting in this article on error 16503.

    I hope this helps!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • lesliermm
    lesliermm Quicken Mac Subscription Member ✭✭

    I had to call Quicken CS to fix it.

    Thanks

This discussion has been closed.

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