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Etrade not connecting

NateMc

Hi, when I do one-step update none of my ETrade accounts will update - they all report errors and say to contact ETrade. I've checked the passwords and can log in with them directly on the ETrade site, so this seems a Quicken error. Thoughts appreciated.

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Quicken Jasmine

Hello @NateMc,

If you don’t mind, could you please provide a screenshot of the error messages that you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

Thanks!

Eric_S

Good luck. My Etrade accounts haven't worked in Quicken for years. If I delete the account and re-add, it will work for that session. Once I come back in, same thing. I spent hours troubleshooting with tech support. They wanted me to do more troubleshooting but I ran out of time. One of these days I want to try again, because people here do say Etrade works for them.