Etrade not connecting

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NateMc
NateMc Member ✭
edited February 29 in Errors and Troubleshooting (Windows)

Hi, when I do one-step update none of my ETrade accounts will update - they all report errors and say to contact ETrade. I've checked the passwords and can log in with them directly on the ETrade site, so this seems a Quicken error. Thoughts appreciated.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @NateMc,

    If you don’t mind, could you please provide a screenshot of the error messages that you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    Thanks!

    -Quicken Jasmine

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  • Eric_S
    Eric_S Member ✭✭
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    Good luck. My Etrade accounts haven't worked in Quicken for years. If I delete the account and re-add, it will work for that session. Once I come back in, same thing. I spent hours troubleshooting with tech support. They wanted me to do more troubleshooting but I ran out of time. One of these days I want to try again, because people here do say Etrade works for them.

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