How do I get my Amex credit card to show up in my account?

dboddie32

When I connect my Amex account to Quicken, it shows a message that says all the accounts at this bank have already been added. However my Blue Cash card doesn’t show up. This is my first Quicken account.

Quicken Jasmine

Hello @dboddie32,

If you don’t mind, could you please provide a screenshot of the message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed. 

Thanks!

dboddie32

Here is the error message.

dboddie32

https://community.quicken.com/discussion/comment/20415429#Comment_20415429

The account shows up in my Amex third party connections but doesn’t show anything in the Quicken app if that helps.