StarOne Credit Union downloads failing

JasonNemeth
JasonNemeth Member
edited April 6 in Errors and Troubleshooting (Mac)

Starting a few weeks ago downloads from StarOne Credit Union began failing when using direct connect. I tried Disconnecting my account and reconnecting it: that process worked just fine. I was able to reconnect to my account. However, the inability to download transactions remains.

I'm getting the following:

Error Code: 16503

Server Message: HTTP-400 Error from Star One Credit Union - New

Type: Direct Connect FI

I'm using Quicken Classic Deluxe for Mac, 7.5.2.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @JasonNemeth,

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed. 

    Thanks!

    -Quicken Jasmine

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  • Tim Custis
    Tim Custis Member ✭✭
    edited March 5

    I am having the same issue on my Windows 11 desktop using Quicken Starter Classic Edition. (Issue resolved 3-5-24 3:49 EST)

    Screenshot 2024-03-05 080010.png

This discussion has been closed.

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