About 10 days ago I stopped getting any deposits or wires when I update my Bank of America accounts. All I am getting is paid bills. I am using Quicken Classic Deluxe on a Mac.
Anyone else having this problem?
Did this issue begin to occur after an update? Are you receiving any error codes or messages? What is your connection method with Bank of America? You can see the connection method by navigating to Settings > Downloads > Connection Type.
Please let me know!
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I also have the same issue of BOA deposits not posting in Quicken Classic Deluxe for Windows. I deactivated the download, rebooted, and enrolled in the transaction download feature. This did not fix my download issue.
I am downloading with Express Web Connect+.
Hi @Quicken Jasmine
I'm not sure this is the proper way to respond to you but it's all I could think of. My connection type is Quicken Connect. Other than some time ago Quicken downloads from BOA stopped showing scheduled payments, I have never had a problem with my downloads. I noticed this morning it is now not downloading the wire transaction fees anymore.
I'm just checking back with you because I had not heard back since I responded to you on 2/8/24. My Quicken for Mac is still not downloading sent wires or wire fees when I update my accounts from BOA. I never had this problem until recently.
Thank you for your replies @Ragman8,
There is currently a known issue with no downloads/partial downloads from Bank of America. To troubleshoot this issue, I recommend following these steps from the Community Alert:
If the issue persists, reset the cloud:
If the issue persists after that, please reach out to Quicken Support directly for further assistance since they have access to tools that we can't access on the Community and they are able to escalate the issue if needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I hope this helps!
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