I realize many will say this is a user error, but I have used Quicken for years and they have had problems in the past with download errors. I have had a problem recently with Quicken financial downloads again. In this last download, it failed to add a bank posted charge and also listed an item as clear in the reconciliation window but not shown as cleared (posted) in the bank register. I spent an hour on the phone with tech support (after being able to do so over several days of attempts, but that is another issue) just to let them know of the problem. The final solution I got was "We don't know why that happened". So much for problem solving. Just wanted to post this in case others were having the same problems recently. Good Week to all!