Windows 11 Quicken Failed to install code 1625

john_in_USA
john_in_USA Quicken Windows Subscription Member
edited March 16 in Installing and Updating (Windows)

If anyone has a remedy for code 1625, please let me know

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @john_in_USA,

    Could you please provide a screenshot of the error you received? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Have you googled "windows installer error 1625"?

    Are you trying to install Quicken on a company-owned computer without sufficient administrator privileges and/or corporate permission?

  • john_in_USA
    john_in_USA Quicken Windows Subscription Member

    No personal PC. Duh….. Quicken says windows 11 problem, Microsoft says Quicken program problem, have uninstall and reinstall Quicken and then reinstall Windows. With all these updates, downloaded Quicken Classic again and again Fail to Install, Code 1625,

    Catch 22

  • john_in_USA
    john_in_USA Quicken Windows Subscription Member
    explorer_0PdlExpDMY.png

    Microsoft said it is a Quicken Program error as I could download and install other programs and I also did a windows reinstall, taking half a day. Spending time on telephone with Quicken, they say Microsoft/Windows problem as they have no solution. Can't someone just give me a URL so I can download Quicken (paid good $) and get my finances back???

  • john_in_USA
    john_in_USA Quicken Windows Subscription Member

    === Verbose logging started: 2/16/2024 19:25:54 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Users\JohnSB\AppData\Local\Temp\pft9BE1.tmp\DISK1\Setup.exe ===
    MSI (c) (E8:D8) [19:25:54:531]: Resetting cached policy values
    MSI (c) (E8:D8) [19:25:54:531]: Machine policy value 'Debug' is 0
    MSI (c) (E8:D8) [19:25:54:531]: ******* RunEngine:
    ******* Product: C:\Users\JohnSB\AppData\Local\Temp\pft9BE1.tmp\DISK1\Quicken.msi
    ******* Action:
    ******* CommandLine: **********
    MSI (c) (E8:D8) [19:25:54:531]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (E8:D8) [19:25:54:531]: Grabbed execution mutex.
    MSI (c) (E8:D8) [19:25:54:569]: Cloaking enabled.
    MSI (c) (E8:D8) [19:25:54:569]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (E8:D8) [19:25:54:573]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (D4:7C) [19:25:54:585]: Running installation inside multi-package transaction C:\Users\JohnSB\AppData\Local\Temp\pft9BE1.tmp\DISK1\Quicken.msi
    MSI (s) (D4:7C) [19:25:54:585]: Grabbed execution mutex.
    MSI (s) (D4:50) [19:25:54:587]: Resetting cached policy values
    MSI (s) (D4:50) [19:25:54:587]: Machine policy value 'Debug' is 0
    MSI (s) (D4:50) [19:25:54:587]: ******* RunEngine:
    ******* Product: C:\Users\JohnSB\AppData\Local\Temp\pft9BE1.tmp\DISK1\Quicken.msi
    ******* Action:
    ******* CommandLine: **********
    MSI (s) (D4:50) [19:25:54:588]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (D4:50) [19:25:54:594]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038
    MSI (s) (D4:50) [19:25:54:599]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (D4:50) [19:25:54:602]: File will have security applied from OpCode.
    MSI (s) (D4:50) [19:25:54:607]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\JohnSB\AppData\Local\Temp\pft9BE1.tmp\DISK1\Quicken.msi' against software restriction policy
    MSI (s) (D4:50) [19:25:54:608]: SOFTWARE RESTRICTION POLICY: C:\Users\JohnSB\AppData\Local\Temp\pft9BE1.tmp\DISK1\Quicken.msi has a digital signature
    MSI (s) (D4:50) [19:25:54:609]: SOFTWARE RESTRICTION POLICY: C:\Users\JohnSB\AppData\Local\Temp\pft9BE1.tmp\DISK1\Quicken.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (D4:50) [19:25:54:609]: MSCOREE not loaded loading copy from system32
    MSI (s) (D4:50) [19:25:54:614]: End dialog not enabled
    MSI (s) (D4:50) [19:25:54:614]: Original package ==> C:\Users\JohnSB\AppData\Local\Temp\pft9BE1.tmp\DISK1\Quicken.msi
    MSI (s) (D4:50) [19:25:54:614]: Package we're running from ==> C:\WINDOWS\Installer\1bdacc.msi
    MSI (s) (D4:50) [19:25:54:619]: APPCOMPAT: looking for appcompat database entry with ProductCode '{62D93E3E-2F8E-42BD-9343-896F4F0031D3}'.
    MSI (s) (D4:50) [19:25:54:619]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (D4:50) [19:25:54:627]: Machine policy value 'DisablePatch' is 0
    MSI (s) (D4:50) [19:25:54:627]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (D4:50) [19:25:54:627]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (D4:50) [19:25:54:627]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (D4:50) [19:25:54:628]: APPCOMPAT: looking for appcompat database entry with ProductCode '{62D93E3E-2F8E-42BD-9343-896F4F0031D3}'.
    MSI (s) (D4:50) [19:25:54:628]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (D4:50) [19:25:54:628]: Transforms are not secure.
    MSI (s) (D4:50) [19:25:54:628]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\ProgramData\Quicken\Log\installer\20240216_192542\Install.log'.
    MSI (s) (D4:50) [19:25:54:628]: Command Line: QLOG_DIR=20240216_192542 INSTALLDIR=C:\Program Files (x86)\Quicken ARPINSTALLLOCATION=C:\Program Files (x86)\Quicken ISQNUE=FALSE ISTRIAL=FALSE QUILEVEL=1 LAUNCHED_BY_SETUP=1 CURRENTDIRECTORY=C:\Users\JohnSB\AppData\Local\Temp\pft9BE1.tmp CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=5096
    MSI (s) (D4:50) [19:25:54:628]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{B42975CA-C7F7-4578-937C-52C4623C6E94}'.
    MSI (s) (D4:50) [19:25:54:628]: Product Code passed to Engine.Initialize: '{62D93E3E-2F8E-42BD-9343-896F4F0031D3}'
    MSI (s) (D4:50) [19:25:54:628]: Product Code from property table before transforms: '{62D93E3E-2F8E-42BD-9343-896F4F0031D3}'
    MSI (s) (D4:50) [19:25:54:628]: Product Code from property table after transforms: '{62D93E3E-2F8E-42BD-9343-896F4F0031D3}'
    MSI (s) (D4:50) [19:25:54:628]: Product not registered: beginning first-time install
    MSI (s) (D4:50) [19:25:54:628]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.
    MSI (s) (D4:50) [19:25:54:629]: Product {62D93E3E-2F8E-42BD-9343-896F4F0031D3} is admin assigned: LocalSystem owns the publish key.
    MSI (s) (D4:50) [19:25:54:629]: Product {62D93E3E-2F8E-42BD-9343-896F4F0031D3} is managed.
    MSI (s) (D4:50) [19:25:54:629]: MSI_LUA: Credential prompt not required, user is an admin
    MSI (s) (D4:50) [19:25:54:629]: PROPERTY CHANGE: Adding ProductState property. Its value is '1'.
    MSI (s) (D4:50) [19:25:54:629]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (D4:50) [19:25:54:629]: Note: 1: 2720 2: 2
    MSI (s) (D4:50) [19:25:54:629]: MSI_LUA: Elevation prompt disabled for silent installs
    MSI (s) (D4:50) [19:25:54:632]: MainEngineThread is returning 1625
    MSI (s) (D4:7C) [19:25:54:633]: No System Restore sequence number for this installation.
    This installation is forbidden by system policy. Contact your system administrator.
    C:\Users\JohnSB\AppData\Local\Temp\pft9BE1.tmp\DISK1\Quicken.msi
    MSI (s) (D4:7C) [19:25:54:633]: User policy value 'DisableRollback' is 0
    MSI (s) (D4:7C) [19:25:54:633]: Machine policy value 'DisableRollback' is 0
    MSI (s) (D4:7C) [19:25:54:633]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (D4:7C) [19:25:54:633]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (D4:7C) [19:25:54:634]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (D4:7C) [19:25:54:634]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (c) (E8:D8) [19:25:54:636]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (c) (E8:D8) [19:25:54:636]: MainEngineThread is returning 1625
    === Verbose logging stopped: 2/16/2024 19:25:54 ===

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