UPDATE 3/30/24 Quicken Classic Mobile Companion App Freezing when a Manual Transaction is entered
We are seeing an issue with the latest Companion app Build where the app freezes when an attempt to enter a manual transaction is made.
This has been escalated internally, though we do not have an ETA at this time.
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Thank you!
(Ticket #10838580)
Quicken Janean
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UPDATE 2/17/24
Mobile app release 7.0.1 is put in place as a fix for the current issues reported under 7.0.0.
Thank you!Quicken Kristina
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ONGOING 2/24/24
This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.
We apologize for any inconvenience and appreciate your patience.
Thank you!Quicken Kristina
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UPDATE 3/30/24
If you are still experiencing this issue after updating the app to 7.0.1, please contact Quicken Support for assistance. The Quicken Support phone number can be found through this link here.This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available. We apologize for any inconvenience and appreciate your patience.
Thank you!Quicken Kristina
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