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Lands End VISA Card - Comenity

David Simmons

I am having a problem accessing my Lands' End VISA Card transactions via the Quicken One Step Update. Previously, I had access but then one day, not that long ago, the download failed. I tried several times to download, and then attempted to reset my account within Quicken. Unfortunately, the reset failed, and now when I attempt to reconnect, or to create a new account within Quicken, I receive the following failure message. I know my account credentials are good, because I can log in from the website, and the account is clearly not locked due to too many failed login attempts. Since I can't find any other notices about this sort of issue, I figured I would ask the group. Thanks in advance for all help. I am currently running Quicken Deluxe R54.16 Build 27.1.54.16

DKS

Quicken User since 1992

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Quicken Anja

Hello @David Simmons,

Please take a moment to review and follow this error-specific support article regarding error CC-503.

Hope this helps!

JohnG1962

I am having the same trouble as well. Have tried the support article recommendations, and am still having problems.

Quicken Jasmine

Hello @JohnG1962,

Thank you for joining this thread.

As per the FAQ given by @Quicken Anja:

If the steps above don't resolve the issue, please reach out to Quicken Support.

Thanks!

JohnG1962

I have reached out to Quicken support. Still no resolution

Quicken Jasmine

Hello @JohnG1962,

Would you mind providing me with the ticket number given to you during your Quicken Support interaction?

Thanks!

JohnG1962

I do not recall getting a ticket number

Quicken Jasmine

Hello @JohnG1962,

Do you use a different email address for the Quicken Community than you do for your Quicken account?

Thanks!

essman54

Add Talbot's to the list of Comenity cards that are not playing well with Quicken. Sure am glad BJ's left them.

David Simmons

Looks like the most recent update has fixed the issue, with Lands End & Talbots.

Quicken Anja

@David Simmons Thanks for the update! Glad to hear the issue has been resolved. 🙂