Lands End VISA Card - Comenity
I am having a problem accessing my Lands' End VISA Card transactions via the Quicken One Step Update. Previously, I had access but then one day, not that long ago, the download failed. I tried several times to download, and then attempted to reset my account within Quicken. Unfortunately, the reset failed, and now when I attempt to reconnect, or to create a new account within Quicken, I receive the following failure message. I know my account credentials are good, because I can log in from the website, and the account is clearly not locked due to too many failed login attempts. Since I can't find any other notices about this sort of issue, I figured I would ask the group. Thanks in advance for all help. I am currently running Quicken Deluxe R54.16 Build 27.1.54.16
DKS
Quicken User since 1992
Comments
-
Hello @David Simmons,
Please take a moment to review and follow this error-specific support article regarding error CC-503.
Hope this helps!
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0 -
I am having the same trouble as well. Have tried the support article recommendations, and am still having problems.
1 -
Hello @JohnG1962,
Thank you for joining this thread.
As per the FAQ given by @Quicken Anja:
If the steps above don't resolve the issue, please reach out to Quicken Support.Thanks!
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
-1 -
I have reached out to Quicken support. Still no resolution
1 -
Hello @JohnG1962,
Would you mind providing me with the ticket number given to you during your Quicken Support interaction?
Thanks!
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0 -
I do not recall getting a ticket number
0 -
Hello @JohnG1962,
Do you use a different email address for the Quicken Community than you do for your Quicken account?
Thanks!
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
-1 -
Add Talbot's to the list of Comenity cards that are not playing well with Quicken. Sure am glad BJ's left them.
1 -
Looks like the most recent update has fixed the issue, with Lands End & Talbots.
0 -
@David Simmons Thanks for the update! Glad to hear the issue has been resolved. 🙂
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0
