ONGOING 2/24/24 [EWC+] TD Bank - Missing Transactions

Quicken Janean

We have received reports of TD Bank not being able to download transactions.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket #10840079)

Quicken Kristina

UPDATE 2/17/24

To troubleshoot this issue, please follow these steps:

1. Backup your Quicken file.
2. Deactivate all the accounts associated with TD Bank.
3. Navigate to TD Bank's website, look for third party apps, and unlink Quicken.
4. After the accounts are unlinked, return to Quicken, and attempt to Add the TD Bank accounts by using the "+" button.
5. Carefully re-link your TD Bank accounts with the corresponding Quicken accounts.

If the issue persists after following those steps, please contact Quicken Support for further assistance.

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Kristina

ONGOING 2/24/24 

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!