Vanguard download error message - "an error has occurred"

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For about the last month, when using the One Step Update and Update Transactions on my Vanguard accounts I have been getting "an error has occurred" message with no error code. I have gone to the on-line services and de-activated the account and then re-activated it but I still keep getting this error message. I know this has been an issue in the past, but didn't really see how anyone was able to resolve it.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @DRWendte,

    Could you please provide a screenshot of the error message you are receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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  • DRWendte
    DRWendte Member ✭✭
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    See the attached copy of the Quicken error message.

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