Does premium support come with windows quicken premier?

fay chin
fay chin Quicken Windows Subscription Member ✭✭✭
edited March 24 in Before you Buy

Does premium support come(included) with windows quicken premier?

System is a Windows 10 Laptop. In the past I have bought Premium support separately.

I would be upgrading from Deluxe to Premier Quicken subscription.

Thank You

fkc_Lincolnwood

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @fay chin,

    Yes, Premium Support is included in Premier subscriptions and higher.

    Thank you!

    -Quicken Anja
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  • fay chin
    fay chin Quicken Windows Subscription Member ✭✭✭

    thanks for your reply.

    Quicken should advertise that Premium support is available separately for Quicken Deluxe

    at an additional cost. I did finally locate that offer on the site. I do think a lot of customers would be interested.

    fkc_Lincolnwood
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    I do think a lot of customers would be interested.

    I don't think so, unless maybe you are in Canada.

    From what I understand about "Premium support" is just that you get a toll free number in your Quicken.com account, and that if a non premium user and a premium user are waiting in line to talk to support the premium user will be helped before the non premium user.

    The actual "service" as in who you talk to, doesn't change.

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  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    so… what would be the cost comparison - Deluxe + Support vs Premier ?

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    Premium support is $49 a year.

    https://help.quicken.com/display/WIN/Manage%2Byour%2BQuicken%2BMembership

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