Ally Bank problem is NOT resolved

kfitz47
kfitz47 Member ✭✭
edited March 30 in Download, Add/Update Accounts (Mac)

I have for MONTHS been unable to connect my Ally Bank accounts to Quicken, getting the "Did you mistype your sign-in info" error message. I spent hours on the phone with the help desk and have gone through every piece of advice that can be found here. Nothing has helped. And now I got a notification saying that the known issue has been resolved, but I'm still getting exactly the same error. My prior discussion of this has been closed now too. I would REALLY like to get this fixed.

https://community.quicken.com/discussion/7945852/has-anyone-gotten-a-solution-to-the-did-you-mistype-error

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @kfitz47,

    If you are still experiencing this issue after the Alert has been marked resolved, then you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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This discussion has been closed.

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