Transactions added to the mobil app aren't downloading to the Mac desktop version of Quicken

System
System Member admin
edited March 2024 in Errors and Troubleshooting (Mobile)
This discussion was created from comments split from: Quicken budget (Mac) not syncing with mobile App.

Comments

  • FestivalTed
    FestivalTed Quicken Windows Subscription Member

    I'm new to Mac, but a long time Quicken user. I'm having a similar problem but transactions added to the mobil app aren't downloading to the Mac desktop version of Quicken. I followed the instructions above to reset the cloud account, shut down and reopened Quicken, and ran the update. Still no transactions. What's more is that now I Cann't find the "preferences" option to retract my steps. I'm trying to decide if I want to make a permanent switch from the Windows version of Quicken to the Mac version. I'm reluctant to create a VM with Windows just to run Quicken.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @FestivalTed,

    Are you performing a Cloud Sync on your mobile application after adding transactions and then again on your desktop application upon opening?

    Thanks!

    -Quicken Jasmine

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