What is the update for inability to download MACY's CC transactions

slhcrnp
slhcrnp Quicken Mac Subscription Member ✭✭✭
edited April 2024 in Download, Add/Update Accounts (Mac)

I have seen others with this same problem posting on the community forums and I am looking for any updates that may be available. Thank you in advance.

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @slhcrnp,

    What exactly is the issue that you are experiencing? Are you receiving any error codes or messages?

    Let me know!

    -Quicken Jasmine

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  • LatinNYWill
    LatinNYWill Quicken Mac Subscription Member ✭✭

    I get this message when downloading:

    Please try again later.

    Care Code: FDP-106

    Details:
    ACCOUNT_MISMATCH
    Account not found. No accounts returned - case 106

    Please assist.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Here's another thread about FDP-106, and a link to the FAQ about this error:

    https://community.quicken.com/discussion/comment/20404427#Comment_20404427

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • slhcrnp
    slhcrnp Quicken Mac Subscription Member ✭✭✭

    Thank you. I now have access and everything synchronizes smoothly.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @slhcrnp,

    Thank you for coming back to update us, I am happy to hear the issue was resolved! Were there any troubleshooting steps that you took?

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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