Order # for Refund

Question

This seems to be a common question that's asked over and over, yet it seems Quicken has not tried to improve the situation. Upon purchasing Quicken, I tried it a bit and found that it simply does not do a lot of what I want (eg add property value that can update with Zillow, add car that updates value from VIN, connection issues with Principal, Wells Fargo, Moomoo, etc.). I would like to request a refund (it has been less than a day since I purchased), yet I cannot find the order number anywhere. Even the confirmation email just says "Thanks for purchase" and nothing else. Where can I find the order number for a refund?

Quicken Anja · Answer

Hello @jonjxloi,

I have sent you a direct message to provide you with your order number.

Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

Thank you!

jacobs · Answer

You can just contact Quicken Support — phone or chat — and they can process the refund request for you. The link is at the top of the page.