Ameriprise Financial

Jerry Pederson
Jerry Pederson Quicken Windows Subscription Member ✭✭✭✭
edited April 28 in Errors and Troubleshooting (Windows)

I am getting an error message and it does not have an error number.

Is anybody else having this problem

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Jerry Pederson,

    Could you please provide a screenshot of the error you are receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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  • Jerry Pederson
    Jerry Pederson Quicken Windows Subscription Member ✭✭✭✭

    Problem resolved

  • Quicken Anja
    Quicken Anja Moderator mod

    @Jerry Pederson Thanks for the update!

    Would you mind sharing what if anything you did to resolve the issue? It may help other users who are experiencing the same.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Jerry Pederson
    Jerry Pederson Quicken Windows Subscription Member ✭✭✭✭

    I closed one of my accounts at Ameriprise. Quicken kept looking for it and could not find the account at Ameriprise. I needed to deactivate the account within Quicken, which eliminated the error and enabled me to access my other accounts at Ameriprise.

  • Quicken Anja
    Quicken Anja Moderator mod

    Thank you for sharing those details with us! Glad to hear the issue has been resolved. 🙂

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

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