ICICI Bank connection giving error Code: FDP-102
I have connection issues with ICICI Bank for over 3 weeks now. I am
getting following error. I tried resetting the account connection but
nothing works. I contacted customer support and I was told that Quicken
is working on a resolution on this issue but there's no ETA.
Please check and update the latest status on this issue.
Comments
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I have been getting this error as well for at least 3-4 weeks. Have reported it multiple times to Quicken - support is no help (I was sent a link that was about 1 year old and even the support agent could not access it). Either they should remove this bank from the supported bank list or fix it!
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To start with, please refer to this error-specific support article regarding error FDP-102.
Thank you!
-Quicken Anja
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I followed the support article and tried the recommendations, but I am still getting same error. I have been using Quicken for more than 5 years now and it's now getting frustrating not to able to use this software for more than a month now. Appreciate a quick resolution.
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@Quicken Anja - been there, done that. Nothing works.
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Is there any resolution for this. I am not finding an option to download transaction directly from bank either. Frustration!!!
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Hello @L N, @rakeshg, and @ksundaram,
As per the FAQ:
If the steps above don't resolve the issue
The cause could be that the bank account login password uses special characters that interfere with Quicken's ability to download transactions. These special characters are ampersand (&), left carat (<), right carat (>), backslash (\), and forward slash (/). Having these characters in the password can also prevent you from activating an account for Quicken Connect. You will need to change your password with your bank to use characters other than these five special characters.
If the issue persists
Please contact Quicken Support so we can help fix this issue.
I apologize that we could not be of more assistance.
-Quicken Jasmine
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I have tried all the suggestions provided in this thread including contacting quicken support. I am still unable to connect to my bank (ICICI) and download the transactions. Issue has been persisting for more than 6 weeks now. I will probably wait for a week or ten days for resolution. If the software is still unusable, I need to rescind my subscription.
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This is crazy, we cannot connect to any of the Indian Banks SBI, HDFC, ICICI Bank. Have been through all suggested solutions including connecting with the Technical Expert but with no resolve. There is definitely an issue with Quicken's fix for a security update from the banks else this cannot collapse all at once across the board.
The main reason to purchase this subscription is it's ability to conenct to banks directly else it is useless for we cannot be doing data entry of all our transactions in this software.
Expecting a solution and a response from the support team, this problem is persisting last 2 months at the least.
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Yes, I see this connection issue for more than a month now and no resolution from the product team :( .
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I too have been getting the same error with ICICI accounts for the last few weeks. Reporting the issue to Quicken Support has not let to even an acknowledgement, let alone getting the issue resolved. This is very dissapointing.
I hope that this issue gets resolved quickly. It is severly hampering my ability to productively use Quicken.
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Come on Quicken. Surely you can do better than this. Last transaction update in my account is 13/04/24. Please update a resolution date on this issue. Or tell us all to eff off if you have no intention to fix this.
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We still cannot connect to any of the Indian Banks with Quicken Classic, it's been over 3 months now - None:
It was working just fine before that.
How come there is no resolution or fix, we've been complaining for the last 3 months and many of us - No seems seems to be bothered to fix it. You guys need to refund our money as the tax work has been done manually because of your inefficiency.
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Not been gable to connect and download transactions from ICICI has indeed become increasingly frustrating. Quicken support doesn't provide any detail other than they haven't figured it out. Perhaps they could share what they are doing? The subscription doesn;t have as much value without this functionality as others have already noted.
Could the error be because ICICI now says on its login page that "An additional feature of “CAPTCHA” has been introduced for ICICI Bank’s Internet Banking login, to ensure a safer banking experience."
While I don't see said Captcha when I log in on Safari, perhaps Quicken is running into that when it tries to connect? Please ignore if this has already been discussed / addressed.
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