Setting up Internet Connection with 1Apr24 release on Classic Windows

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Took a couple of tries, but did a download and it locked up in the "Setting Up Internet Connection" window and had to shut down via TaskManager.

Oddly enough EVERY OTHER PROGRAM has a fine Internet connection my computer.

Works after 3 startups, but how about you just get it to run reliably before you add new features that won't be used?

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Steavis,

    If you don’t mind, could you please provide a screenshot of the point that Quicken freezes? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    When did this issue begin? Are you receiving any error codes or messages?

    Thanks!

    -Quicken Jasmine

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  • Steavis
    Steavis Member ✭✭
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    Basically the Quicken pop-up stated "trying to establish Internet connection" and stayed there. Had to go to Task Manager to shut down Quicken. It now seems to be working, but happens again, I'll send a JPG.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Steavis,

    Thank you for coming back to update us!

    -Quicken Jasmine

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