Amex connectivity for new or old accounts

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Ajoy Mallik
Ajoy Mallik Member ✭✭✭
edited April 15 in Download, Add/Update Accounts (Windows)

connection error for its own request to reauthorize account, confirming its reauthorized and then giving connectivity message. Common since this morning? any solution or heads up?

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Ajoy Mallik,

    Are you receiving this error after being redirected back to Quicken? What exactly is occurring? Are you saying this issue just began this morning?

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    Thanks!

    -Quicken Jasmine

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  • Ajoy Mallik
    Ajoy Mallik Member ✭✭✭
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    the issue resolved, so it must have been an error AMEX quickly caught and corrected. Basically no account, old or existing could be added to the Intuit interface to download from Amex.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Ajoy Mallik, 

    Thank you for coming back to update us. Were there any troubleshooting steps that you took to resolve the issue? 

    Please don’t hesitate to reach out with any further questions or concerns!

    -Quicken Jasmine

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