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American Express download problem

jg1126

I have a problem with my automatic downloading from American Express accounts. Quicken directed me to reauthorize downloads. I reauthorized through prompts, it went thru the process —- message stating it authorized and directed me back to Quicken then at the end gave me an error message. I can sign on to my AMX accounts no problem, so problem seems to be on Quicken end.

Care Code: invalid_grant

Details:
Re-authorization required by user for partnerUid: amex_fdx_prod and intuitProperty: quicken

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Comments

Mark Lawrence

Same issue.

Quicken Jasmine

Hello @jg1126 and @Mark Lawrence,

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

Thanks!

Mark Lawrence

Screenshot 2024-04-14 at 12.46.56 PM.png

Here's the screenshot following reauthorization on the Amex website.