American Express download problem

Options
jg1126
jg1126 Member ✭✭
edited April 14 in Errors and Troubleshooting (Mac)

I have a problem with my automatic downloading from American Express accounts. Quicken directed me to reauthorize downloads. I reauthorized through prompts, it went thru the process —- message stating it authorized and directed me back to Quicken then at the end gave me an error message. I can sign on to my AMX accounts no problem, so problem seems to be on Quicken end.

quicken error.png

Care Code: invalid_grant

Details:
Re-authorization required by user for partnerUid: amex_fdx_prod and intuitProperty: quicken


Comments

  • Mark Lawrence
    Mark Lawrence Member ✭✭✭
    Options

    Same issue.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Options

    Hello @jg1126 and @Mark Lawrence,

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed. 

    Thanks!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Mark Lawrence
    Mark Lawrence Member ✭✭✭
    Options
    Screenshot 2024-04-14 at 12.46.56 PM.png

    Here's the screenshot following reauthorization on the Amex website.

Categories