Bank Account Balance Errors Bank Account Access Errors and Disappearing transactions


Account Access requires re-setting every session and message states Account not Available and should be deleted. Written checks often not updated from account. Transactions simply disappear and or duplicate when reviewing and correcting categories


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @cslarry,

    Which financial institution(s) are you experiencing these issues with? What is the connection method? You can see the connection method by navigating to Tools > Account List.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    Let me know!

    -Quicken Jasmine

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