Quicken will not download from Cit Bank account

drfleming
drfleming --Select One-- Member ✭✭
edited June 5 in Download, Add/Update Accounts (Mac)

For about a month, I have not been able to receive downloads from Cit Bank. It allows me to get to the point of getting the verification code, then tells me that something is invalid. I have the correct login and passcode. What is going on? I spoke with Cit Bank and they say it is a Quicken problem. I am using Sonoma 14.4.1

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @drfleming,

    Do you receive any specific error code(s) and/or message(s) while trying to connect that you can provide us with here, please?

    It may also be helpful if you could provide a screenshot of the failed download error. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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