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After OSU, when I try to Reconcile msg: "Your Account May Be out of Date" occurs

DoctorBrown

In a credit card account, I initiate a OSU which completes with no errors. I then accept all the downloaded transactions. Then when I hit Ctrl-R to reconcile, the above message occurs. This always occurs even though I have just finished accepting the latest transactions.

Any idea why this is happening and how to stop it?

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Reconcile

Add/Edit Transactions

Windows

One Step Update

Comments

Quicken Jasmine

Hello @DoctorBrown,

When did this issue begin to occur? After a recent update? Which financial institution are you experiencing this issue with?

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

Thanks!

DoctorBrown

Can't exactly say. I've been bothered by it for a long time but just recently decided to dig into it further. Seems to be with all three of my Credit type accounts: Wells Fargo, CitiBank, Onpoint CCU.

It might be a few days until I can capture that. It has something to do with when there have been newly downloaded and accepted transactions in Credit type accounts. And I don't have any newly downloaded transactions at this time.

DoctorBrown

I don't have transactions to download yet, but this is the msg window:

I expect this when I first open QWin and try to reconcile a Credit account without updating transactions. But this is occurring if I reconcile just after I've downloaded and accepted the transactions.

mshiggins

Quicken Release? (Help > About Quicken)
Financial Institution name? (General tab of Edit Account Details)
Connection Method? (Online Services tab of Edit Account Details)
Reconcile To: Paper statement or Online Balance?

I've never experienced your problem, and don't recall reading of anyone else having it, so I'm just groping for an insight.

Is the "Last downloaded" date/time (top of account register) accurate? If so, how does it compare to the " ... downloaded on" date (Transactions tab in Tools > Online Center)?

-JP