I am unable to add any liability account (mortgage/loans) without them show as paid off. This occurred after the below was "resolved"
Hello @Brewmasterwow,
If the issue is persisting after it has been marked resolved, then please call Quicken Support for further assistance, as they can walk you through troubleshooting steps in real-time and escalate the situation as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I apologize that I could not be of more assistance!