When are the Quicken Servers going to be online?? Been down since yesterday!!

Spyderrider9

Haven't been able to update my accounts since Thursday. When are the servers going to be back online??

Spyderrider9

[Removed - Rant]

Boatnmaniac

It's not that the servers are down. I have multiple data files and they all have not had any issue connecting with the server for the last couple of days. It's most likely that your Quicken installation is out of sync with your Quicken Cloud Account so it is not connecting with the server.

Usually it is a pretty easy fix and you might want to try: Edit > Preferences > Quicken ID & Cloud Accounts > Sign in as a different user > yes > Sign Out > log back in using your current Quicken ID and PW.

Let me know whether or not this resolved the issue for you.

Quicken Anja

Hello @Spyderrider9,

Could you please elaborate and tell us further details as to what exactly is happening when you attempt to connect? Please include any specific error code(s) and/or message(s) you may be receiving.

The more details you provide, the better we can assist.

Thank you!

Quicken Anja

Hello @Spyderrider9,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

CTMathews

That easy fix may be easy for some. My program is stuck on the screen that asks you to try again after checking for internet connection. In my case it is impossible to not be connected.

I would really like to use Quicken, but I am getting to the point of using Excel instead. It seems to be so difficult to learn what Quicken has morphed into since I started using it over 20 years ago. I have been using it in excess of twice a week in those years.

UKR

If you haven't done so already, please do the following actions:

1. Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
2. Reboot Windows.
3. Start Quicken. Do not run One Step Update.
4. • Go to Edit / Preferences / Quicken ID & Cloud Accounts
   • Click the "Sign in as a different user" link on the right side.
   • Sign out, then sign back in to your Quicken account using your existing Quicken ID.
5. Run BOTH Validate and Supervalidate to attempt to repair your Quicken data file.
6. Now try running another One Step Update
7. If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Validate and Supervalidate instructions
First save a backup file prior to performing these steps
Validate: 
• Click File
• Select Validate and Repair File...
• Select Validate File
• If the data file contains investment accounts also select "Rebuild investing lots".
• If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
• Click OK
• Review the Data Log. Anything interesting in there, worthwhile posting here?
• Close Quicken, leave it closed for about 30 secs
• Reopen Quicken and see if the issue persists.

Super Validate:
• Click File
• Press and hold both CTRL and Shift keys while you click Validate and Repair File...
• Select Supervalidate File
• Click OK
• Review the Data Log. Anything interesting in there, worthwhile posting here?
• Close Quicken, leave it closed for about 30 secs
• Reopen Quicken and see if the issue persists.