American Express Bank - need a code from American express everytime I update! (QMac)



  • mwreagan
    mwreagan Member ✭✭

    Me too.

  • Quicken Kristina
    Quicken Kristina Moderator mod
    edited July 1

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    While multi-factor authentication is typically controlled by the financial institution, due to the number of people reporting this behavior, I have forwarded this issue to the proper channels to be further investigated. In the meantime, if you haven't already done so, please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience!

    Thank you.  


    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • tcburke3
    tcburke3 Member ✭✭✭

    same here, but i expected this, American Express and Quicken have had this problem on and off for years. last time it took almost a year to resolve. when i saw they were going to force us to renew our connection, i assumed that this would happen again. the problem is, Quicken should absolutely be aware of this ongoing issue with Amex, should have anticipated it would pop up again, and should know what is constantly causing the problem so it can be easily resolved. no competition = bad product for consumers.