New Opening Balance transaction added to Discover account

ICEngineer
ICEngineer Quicken Windows Subscription Member

I opened Quicken today, and found that my Discover account has a new Opening Balance transaction added, as a payment. I wouldn't have noticed, except that the new transaction is dated June 19, 2079. The other strange thing is that the amount is almost unique - only one other transaction since 1991 shares the same amount, and it's a charge from June 11, just a few weeks ago. The data was downloaded using One Step Update, and lots of other data was downloaded at the same time, with no problems.

Q1: Where did this transaction come from?

Q2: What can/should I do about it?

Quicken Premier for Windows R57.16 (this update just downloaded and installed today when I opened Quicken).

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @ICEngineer,

    To assist with this issue, please provide additional information. What kind of account is this (credit, checking, savings, etc.)? Has the account recently been reset or reconnected? Did the Opening Balance change, or did you have a new line inserted (leaving you with 2 Opening Balance entries in that register)? There is a known issue with opening balances sometimes changing, mostly with Express Web Connect + (EWC+) accounts, but it can sometimes happen with Express Web Connect (EWC) accounts also. Please see this article for more information.

    I look forward to your reply!

    Quicken Kristina

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  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    Well, this is unique in the date, but other than that Quicken has had a bug in it for years that changes/adds an Opening balance.

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