Toyota Financial Bank - FDP-105 Error

bcunic
bcunic Quicken Mac Subscription Member ✭✭
edited August 31 in Errors and Troubleshooting (Mac)

Is anyone else getting this error? Details mirror the same error codes that I have been getting with Mohela/Sofi (Still unresolved). FDP-105/CC-505

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @bcunic,

    Please take a moment to review this error-specific support article regarding error FDP-105.

    As stated in the article if the error persists for more than a few days and there are no Alerts posted for this financial institution and error in the Community (which there currently are none), then you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • RKF0911
    RKF0911 Quicken Mac Subscription Member

    I've been getting the same error code for over a week…..

  • rodney1259
    rodney1259 Quicken Mac Subscription Member ✭✭

    I'm getting these as well

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    More and more banks are refusing to let Quicken, Intuit and other "third party data aggregators" access their computer systems on behalf of you.
    IHMO, it might be best if you simply set up your Auto Loan as a Manual Loan Account, not connected to the bank for transaction downloading. Let the Scheduled Reminder Transaction created by the loan setup process handle your monthly payment from the checking account (inside of Quicken).
    Authorize the bank to automatically debit your monthly payment from your checking account on Due Date.

    Because the way interest in an Auto Loan is calculated is different from a regular home mortgage, you will always have to adjust the principal amount and interest amount by a few cents. Do that after recording the reminder, based on information in the bank's monthly loan statement, to keep your loan balance in sync with the bank.

  • Benjamins
    Benjamins Quicken Mac Subscription Member

    Has there been any movement on this? Has Toyota actually blocked Quicken like mentioned above?

  • bcunic
    bcunic Quicken Mac Subscription Member ✭✭

    error still happening, and no movement. Above about blocking was just speculation, makes sense, but it’s also suggesting a hack workaround for what the program supposedly offers to do. I’m sure this comment will be edited and deleted. But if the app is going to be blocked why pay for it? Makes more work. Redact away mods.

  • Quicken Anja
    Quicken Anja Moderator mod
    edited July 13

    Hello All,

    We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation. It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • dsccwells
    dsccwells Quicken Windows Subscription Member

    Any possibility this will be resolved?

  • RYoung
    RYoung Quicken Mac Subscription Member

    Same here. My wife got her loan in May and everything was fine until about 3 weeks ago. Haven't been able to log in since. I've submitted an error report as recommended with logs. The error for me shows "FI_WEBSITE_UNAVAILABLE" and "URL. Layout needs to be supported". Not sure if this is a Toyota problem or a Quicken problem and the suggestion to just do it manually is a non-starter. That's the whole value of a product like Quicken. If I have to hand type the entries, what's the use of the product?

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    the suggestion to just do it manually is a non-starter. That's the whole value of a product like Quicken. If I have to hand type the entries, what's the use of the product?

    For loan accounts, specifically, the transactions can be set up as scheduled monthly transactions, so you're not actually entering them monthly; you're just marking them as Paid. (Depending on the specifics of the loan you might have to edit the amounts in the splits for interest expenses versus principal repayment. Even if that's the case, it takes less than a minute each month to update the split amounts.)

    Quicken Mac Subscription • Quicken user since 1993
  • Steve Sweitzer
    Steve Sweitzer Quicken Mac Subscription Member ✭✭✭

    I have the same problem.I'm getting an error code "We were unable to connect to Toyota Financial Savings Bank. This is usually a temporary issue. Please try again later. (FDP-105)" while trying to connect with Toyota Financial for my car loan. This used to work but has not been connecting since 6/18.

This discussion has been closed.

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