Auto loan payments not reducing loan balance

tjbuki
tjbuki Quicken Windows Subscription Member ✭✭
edited August 8 in Download, Add/Update Accounts (Windows)

Although I set up my auto loan payments when I added the account in Quicken, Quicken doesn't reduce the auto loan balance after payments. I have to manually adjust the balance each month. I don't have my auto loan connected to one-step update. How can I fix this?

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @tjbuki,

    To help troubleshoot this issue, please provide more information. How do you document the auto loan payments in your Quicken each month? Do you have a bill reminder set up in your Quicken? If not, are you documenting this as a transfer from your payment account to that loan (or is the payment account not tracked in Quicken)?

    I look forward to your response!

    Quicken Kristina

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    In your loan payment txn in the bank acct, what shows as the category?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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