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Are Backups Still Being Deleted as Specified for Others? (Q Mac)

kbajura

I have Quicken Mac Classic Premiere set to delete backups after 10, and it appears that has stopped working. I used to work flawlessly. There were over 20 autosaved backups in the folder the last time I checked. Is this feature still working for others? I am on version Version 7.8.1 (Build 708.53916.100 and Quicken does have full disk access in MacOS.

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Jon

I have mine set to keep the last 100 and I currently have 138 "(Automatic)" backups for my main file, so it's going past the limit for me too. It looks like it exceeded the 100 file limit starting on June 27th, just after 7.8 was released.

NotACPA

Don't know if this is true in QMac also … but in QWin that count only applies to otherwise identically named backups. QWin will append a sequential number to keep track of the count.

BUT, in QWin, if you choose to append the date/time of the backup they're not identically named and that "count of number to keep" doesn't apply.

Quicken Kristina

Hello All,

Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

I was able to replicate this issue and forwarded it to the proper channels to be further investigated. In the meantime, if you haven't already done so, please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience!

Thank you.

(CTP-10418)

Jon

Quicken Mac doesn't give you any options for naming backup files, the date is automatically included in the name. But that hasn't been an issue in the past for deleting backups once you hit the limit.

kbajura

I agree. This seems like an issue caused by a recent update.

kbajura

I have submitted a report along with a screenshot showing that I set it to keep 10 and has kept 16.

Gilles9

Same issue here, I had about 100 backup datafile while I am setup to keep 15

"Report a problem" filed

Patrick T Williams

Same issue, filed problem report.

Jon

Quicken updated this morning, the new version fixes this. The first time I ran it after installing the update, when the program exited & created an automatic backup the excess backup files were deleted and I'm now back down to the correct number of backup files.

kbajura

Me too! Thanks Quicken!