ONGOING! 7/30/24 Morgan Stanley Wealth Management - OFX Error: 16503

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod
edited July 30 in Alerts, Online Banking & Known Product Issues

We have seen a rise in the OFX Error: 16503 with Morgan Stanley Wealth Management in Quicken for Mac. If you are encountering this issue, please go to Help>Report a Problem and send a problem report with details about when you encountered the issue, log files attached, a screenshot of the error attached, and please include ticket #11175732 in the description of the issue.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket # 11175732)

Quicken Kristina

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    UPDATE 7/23/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    ONGOING 7/30/24

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jasmine

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