Why was this post closed: https://community.quicken.com/discussion/comment/20435847#Comment_20435847

lemsc4537
lemsc4537 Quicken Mac Subscription Member ✭✭

Issue is not resolved still to this day. Do you just close discussions so your "support stats" look good?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @lemsc4537,

    Discussions are closed after 30 days of no new activity. After this, if you are still experiencing the issue then you will need to create a new discussion.

    I hope this clears things up!

    -Quicken Jasmine

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  • lemsc4537
    lemsc4537 Quicken Mac Subscription Member ✭✭

    @Quicken Jasmine The original post wasn't mine but I'm just looking for any resolution to the issues I'm having downloading from Cetera and all the posts seem to just be closed with no resolution which is very frustrating. It would be nice if the problem got resolved somehow that it would be documented so customers can find solutions

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    For future reference, it's easier on those who are trying to help if you post an actual LINK (in the body of your post) rather than the "reference" that you used. Then, we just need to click on the link to see what you're talking about.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @lemsc4537,

    I have responded to you on your other post regarding the Cetera issues.

    Thanks!

    -Quicken Jasmine

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  • lemsc4537
    lemsc4537 Quicken Mac Subscription Member ✭✭

    @Quicken Jasmine I did reply on that thread with the error and when it started occurring. Can you provide any suggestions on how to fix or at least acknowledge that it's a known issue (maybe caused by the global IT outage caused by CrowdStrike)?

This discussion has been closed.