Quicken's 3rd party quote provider Issue for the stock quote "BITW"

eternalthe

Still having issues where the historical price for BITW is wrong. Been over 2 months still not resolved. Can someone look into it. So when i download prices daily my profit and loss is wrong because the BITW price is overinflated. This is for Quicken Windows 2024

Quicken Kristina

Hello @eternalthe,

Unfortunately, we're unable to troubleshoot this issue currently due to a known issue where no stock quotes are able to update.

This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

Thank you!

(Ticket# 11181150)

mshiggins

It's not clear to me whether the resolution of the existing problem will fix any previously downloaded incorrect prices.

While you're waiting for that resolution ...

You can download prices from Yahoo (in .CSV format), open the downloaded .CSV file in Excel and insert a new leftmost column in the Excel file, then copy the BITW ticker symbol into each price row in the newly added column, and save the .CSV file.

Then in Quicken, File > File Import > Import security prices from .CSV file will add the prices to Quicken's price history.

[You would probably want to delete any incorrect Quicken prices before importing the .CSV file.]

-JP

Chris_QPW

It looks to me that @Quicken Kristina answer is talking about a completely different problem. The alert is about the fact that the quotes weren't download (only for about 1/2 day). Whereas the stated problem is incorrect prices for BITW.

Certainly, resuming getting quotes will do nothing for incorrect prices.

EDIT: I just tried adding BITW to Quicken and got the same price as what Yahoo reported for it (37.31).

eternalthe

Yes it shows the correct price for the current day but when you try the next day the historical price will be different which is strange.

eternalthe

So what will end up happening is that it will always show a lost for me even though there isn't a lost unless I update the historical price manually