CLOSED 9/5/24 Home Bank, Lafayette, LA FDP-163 and CC-511 Errors

Quicken Jasmine
Quicken Jasmine Quicken Mac Subscription Moderator mod

Our teams have discovered that users who are trying to connect accounts from Home Bank, Lafayette, LA, are getting an FDP-163 in Quicken for Mac and a CC-511 error in Quicken for Windows.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket #11213091/CTP-10667)

-Quicken Jasmine

Make sure to sign up for the email digest to see a round-up of your top posts.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    UPDATE 8/13/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    ONGOING 8/20/24

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod

    CLOSED 9/5/24

    This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.