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CLOSED 9/5/24 Home Bank, Lafayette, LA FDP-163 and CC-511 Errors

Quicken Jasmine

Our teams have discovered that users who are trying to connect accounts from Home Bank, Lafayette, LA, are getting an FDP-163 in Quicken for Mac and a CC-511 error in Quicken for Windows.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #11213091/CTP-10667)

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Quicken Jasmine

UPDATE 8/13/24

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Jasmine

ONGOING 8/20/24

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Anja

CLOSED 9/5/24

This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

Thank you!