How long will updates not be available?

Question

For more than a week, when I try to update my accounts, I get "Online services unavailable.  Try again in ten minutes".  It would be just as easy to setup my accounts in Excel and manually track them with my banks' website FOR FREE.  I am paying a subscription that isn't providing the service it once did.

Tony Robinson · Answer

Thank you, Jasmine.  The old 'unplug it and plug it back in' seemed to do the trick.  Thanks for your assistance.

Chris_QPW · Answer

I'm curious, what version of Quicken are you using?

See this discussion here:

https://community.quicken.com/discussion/7954971/quickens-online-service-is-unavailable-at-this-time-should-be-changed

Quicken Jasmine · Answer

Hello @Tony Robinson,

If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

* Navigate to Edit
* Preferences...
* Quicken ID & Cloud accounts
* Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
* Follow the prompts to Sign Out
* Sign back in using your Quicken ID (email) and password

Let me know how it goes!