USAA downloading online balance but not transactions

In one step, USAA and truist Bank are downloading the correct online balance but not inputting transctions. Have a yellow key beside them in download. Also, My investment downloads have a green completed but USAA and Truist have black completed.
Comments
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Hello @edmfowler,
Are you receiving any error codes or messages?
If you don’t mind, could you please provide a screenshot of the icons that you described? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.
Thanks!
-Quicken Jasmine
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