One Step Update Freezing Up

margin5
margin5 Member ✭✭
in Download, Add/Update Accounts (Windows)

Using Quicken Classic Deluxe Release 58.9 on Windows 11. Never had an issue with this. Just started about a month ago. I used to be able to update about 12 accounts at once but now it freezes all the time.

However, I can individually update some of my accounts but others will freeze up.

Thanks

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @margin5,

    To start with, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password


    Once that is done, see if the issue continues to persist.

    Let us know how it goes!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • margin5
    margin5 Member ✭✭

    No change. When I update my 10 accounts individually it freezes on Vanguard and Charles Schwab Accounts.

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