Why does it say that there are transactions to review when there aren't any?

pkboucher
pkboucher Quicken Windows Subscription Member ✭✭
edited October 13 in Download, Add/Update Accounts (Windows)
quicken-error.png

Validating the file does not fix the problem.

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @pkboucher,

    Please take a moment to review and follow the instructions found in this support article.

    Hope this helps!

    -Quicken Anja
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  • pkboucher
    pkboucher Quicken Windows Subscription Member ✭✭

    I followed all the steps, but it didn’t help.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    If you followed all the steps in the support article that @Quicken Anja linked in her earlier post and the issue persists, then I recommend that you contact Quicken Support directly for further assistance as they have access to tools that we on the Community can't access and they're able to escalate the issue if needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance! 

    Quicken Kristina

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