ONGOING! 9/24/24 AllyBank - Missing Transactions
We've been made aware of users reporting missing transactions when connecting with AllyBank. The issue is on the provider's side. As per the response from AllyBank, they will only provide transaction details for deposit accounts for aggregators. Hence, we will not be able to support transactions for Investment/Credit card accounts through Quicken. If you are missing transactions from your Checking or Savings account, please contact Quicken Support for further assistance.
This has been escalated internally, though we do not have an ETA at this time.
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Thank you!
(Ticket# 11272816)
Quicken Kristina
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UPDATE 9/17/24
We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.
Thank you!
-Quicken Jasmine
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ONGOING 9/24/24
This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.
We apologize for any inconvenience and appreciate your patience.
Thank you!
-Quicken Jasmine
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