CC-929

QUser004
QUser004 Quicken Windows Subscription Member ✭✭
edited November 2024 in Errors and Troubleshooting (Windows)

I use Q B&P R58.14 For windows. Build 27.1.58.14

All accounts that use the EWC connection method are yielding a CC-929 error. EWC+ and DC Accounts work fine.

After hours on the phone with tech support, several escalations and 2 months waiting for a fix, nothing has been done. I ve tried all the fix suggestions that show up in the community, and all the additional ones from Q Support. Nothing has worked.

All my EWC Accounts:

American Airlines FCU (2)

Paypal Credit, Lowes consumer credit card, carecredit, best buy, Amazon Store Card (All Synchrony Accounts)

Home Depot consumer Credit Card (Citi)

Q Please resolve this ASAP. Some of these havent worked in over one year.

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Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please read and follow instructions here:
    https://www.quicken.com/support/error-when-adding-accounts-cc-929/

  • QUser004
    QUser004 Quicken Windows Subscription Member ✭✭

    Ive already tried that both with and with out support. doesnt work

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @QUser004,

    Would you mind providing the ticket number that would have been given to you during your interaction with Quicken Support?

    Thanks!

    -Quicken Jasmine

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  • QUser004
    QUser004 Quicken Windows Subscription Member ✭✭

    This is one of them, I didnt get the rest

    11265315

  • timastho
    timastho Quicken Windows Subscription Member

    Have tried numerous times with support to fix this CC-929 error. It is definitely a Quicken error which so far they have not been able to fix. Why? Not being able to add accounts for me makes Quicken useless. All the so-called fixes they have told me didn't and haven't worked and they keep escalating the problem with no result. The last ticket # I got is 11315278. Enough Quicken. Get it together or give up. If these builds and errors are too much for you to keep up with then say so. I for one am ready to move on.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited October 2024

    Hello @timastho,

    I can see that you just spoke with Quicken Support today and that the issue was escalated. You should receive an email once the escalated team believes the issue is resolved. If the issue persists after you receive that email, please contact Support again and reference that ticket number, so that they can further assist with the issue.

    Hello @QUser004,

    I sent you a Direct Message. To view that message, please click the envelope icon at the upper right.

    Inbox.png

    Thank you!

    Quicken Kristina

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